Privacy Policy

  Sailfish Marine (Isle of Wight) Ltd customer privacy notice  This privacy notice tells you what to expect us to do with your personal information.  Contact details   What information we collect, use, and why   Lawful bases and data protection rights   Where we get personal information from   How long we keep information   How to complain   

Contact details  Post  Sailfish Marine (Isle of Wight) Ltd, Unit 7A, Wootton Business Park, Whiterails Road, Wootton Bridge, RYDE, Isle Of Wight, PO33 4RH, GB  Telephone  01983 470150  Email  privacy@sailfishmarine.co.uk  What information we collect, use, and why  We collect or use the following information to provide services and goods, including delivery:  Names and contact details   Addresses   Purchase or account history   Lawful bases and data protection rights  Under UK data protection law, we must have a “lawful basis” for collecting and using your personal information. There is a list of possible lawful bases in the UK GDPR. You can find out more about lawful bases on the ICO’s website.  Which lawful basis we rely on may affect your data protection rights which are in brief set out below. You can find out more about your data protection rights and the exemptions which may apply on the ICO’s website:  Your right of access - You have the right to ask us for copies of your personal information. You can request other information such as details about where we get personal information from and who we share personal information with. There are some exemptions which means you may not receive all the information you ask for. You can read more about this right here.  Your right to rectification - You have the right to ask us to correct or delete personal information you think is inaccurate or incomplete. You can read more about this right here.  Your right to erasure - You have the right to ask us to delete your personal information. You can read more about this right here.  Your right to restriction of processing - You have the right to ask us to limit how we can use your personal information. You can read more about this right here.  Your right to object to processing - You have the right to object to the processing of your personal data. You can read more about this right here.  Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you. You can read more about this right here.  Your right to withdraw consent – When we use consent as our lawful basis you have the right to withdraw your consent at any time. You can read more about this right here.   If you make a request, we must respond to you without undue delay and in any event within one month.  To make a data protection rights request, please contact us using the contact details at the top of this privacy notice.  Our lawful bases for the collection and use of your data  Our lawful bases for collecting or using personal information to provide services and goods are:  Consent - we have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time.   Where we get personal information from  Online orders   How long we keep information  [Insert information about how long you store personal information here.]  [You said you didn't have a retention schedule, or you weren't sure. Once you've downloaded or copy and pasted this privacy notice, you can fill the information in above. You must not publish the privacy notice without it.  For more information, see our guidance on how long you should store information(opens in a new window).]  [Paste your retention schedule here.]  [You said you had a retention schedule, but it wasn't available online. You can paste it above - you must not publish the privacy notice without it.]  How to complain  If you have any concerns about our use of your personal data, you can make a complaint to us using the contact details at the top of this privacy notice.  If you remain unhappy with how we’ve used your data after raising a complaint with us, you can also complain to the ICO.  The ICO’s address:             Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF  Helpline number: 0303 123 1113  Website: https://www.ico.org.uk/make-a-complaint  Last updated  29 August 2024